Privacy Policy
At enyaapackaging, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our food packaging services. By accessing or using our services, you agree to the terms and conditions outlined in this policy.
Information We Collect:
We may collect the following types of information when you use our food packaging services:
1.1 Personal Information:
Name
Contact information (e.g., email address, phone number)
Shipping address
Billing information (e.g., credit card details)
1.2 Non-Personal Information:
Aggregated and anonymous data
Log files, including IP addresses, browser type, operating system, and other usage details
Cookies and similar technologies
Use of Information:
We may use the collected information for the following purposes:
2.1 Providing Services:
Processing and fulfilling your food packaging orders
Communicating with you regarding your orders, shipments, and inquiries
Providing customer support and resolving issues
Administering your account and maintaining records
2.2 Improving Services:
Analyzing and improving our food packaging services and user experience
Conducting market research and obtaining customer feedback
Personalizing content, recommendations, and offers based on your preferences
Enhancing the security and integrity of our systems
2.3 Marketing and Communications:
Sending promotional offers, newsletters, and updates about our products and services
Conducting advertising campaigns and remarketing activities
Obtaining your consent for specific purposes, where required by applicable law
Information Sharing and Disclosure:
We respect your privacy and will not share your personal information with third parties, except in the following circumstances:
3.1 Service Providers:
We may engage trusted third-party service providers to assist in delivering our food packaging services, such as payment processors, shipping carriers, or customer support platforms. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect its confidentiality.
3.2 Legal Requirements:
We may disclose your information if required to do so by law, or if we believe in good faith that such action is necessary to comply with applicable laws and regulations, respond to legal requests, protect our rights or the safety of others, investigate fraud, or enforce our agreements and policies.
3.3 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs and inform you of any choices you may have regarding your information.
Data Security:
We employ reasonable technical and organizational measures to protect the information we collect and maintain. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. It is important that you keep your account credentials and password confidential and notify us immediately of any unauthorized use or security breaches.
Your Rights and Choices:
You have certain rights regarding your personal information. You can:
5.1 Access and Update Information:
You may access, review, and update your personal information by logging into your account or contacting us directly.
5.2 Opt-out of Marketing Communications:
You can unsubscribe from our marketing communications at any time by following the instructions provided in the emails or by contacting us directly. However, please note that you may still receive transactional or account-related communications from us.
5.3 Cookie Preferences:
Most web browsers allow you to manage your cookie preferences. You can typically modify your browser settings to accept or reject cookies or be notified when a cookie is being sent. However, disabling cookies may impact your ability to use certain features of our website or services.
Children's Privacy:
Our food packaging services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we discover that we have inadvertently collected personal information from a child, we will promptly delete it.
Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website or through other communication channels. Your continued use of our services after such updates signifies your acceptance of the revised Privacy Policy.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please email us at support@enyaa.co.uk
Information We Collect:
We may collect the following types of information when you use our food packaging services:
1.1 Personal Information:
Name
Contact information (e.g., email address, phone number)
Shipping address
Billing information (e.g., credit card details)
1.2 Non-Personal Information:
Aggregated and anonymous data
Log files, including IP addresses, browser type, operating system, and other usage details
Cookies and similar technologies
Use of Information:
We may use the collected information for the following purposes:
2.1 Providing Services:
Processing and fulfilling your food packaging orders
Communicating with you regarding your orders, shipments, and inquiries
Providing customer support and resolving issues
Administering your account and maintaining records
2.2 Improving Services:
Analyzing and improving our food packaging services and user experience
Conducting market research and obtaining customer feedback
Personalizing content, recommendations, and offers based on your preferences
Enhancing the security and integrity of our systems
2.3 Marketing and Communications:
Sending promotional offers, newsletters, and updates about our products and services
Conducting advertising campaigns and remarketing activities
Obtaining your consent for specific purposes, where required by applicable law
Information Sharing and Disclosure:
We respect your privacy and will not share your personal information with third parties, except in the following circumstances:
3.1 Service Providers:
We may engage trusted third-party service providers to assist in delivering our food packaging services, such as payment processors, shipping carriers, or customer support platforms. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect its confidentiality.
3.2 Legal Requirements:
We may disclose your information if required to do so by law, or if we believe in good faith that such action is necessary to comply with applicable laws and regulations, respond to legal requests, protect our rights or the safety of others, investigate fraud, or enforce our agreements and policies.
3.3 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs and inform you of any choices you may have regarding your information.
Data Security:
We employ reasonable technical and organizational measures to protect the information we collect and maintain. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. It is important that you keep your account credentials and password confidential and notify us immediately of any unauthorized use or security breaches.
Your Rights and Choices:
You have certain rights regarding your personal information. You can:
5.1 Access and Update Information:
You may access, review, and update your personal information by logging into your account or contacting us directly.
5.2 Opt-out of Marketing Communications:
You can unsubscribe from our marketing communications at any time by following the instructions provided in the emails or by contacting us directly. However, please note that you may still receive transactional or account-related communications from us.
5.3 Cookie Preferences:
Most web browsers allow you to manage your cookie preferences. You can typically modify your browser settings to accept or reject cookies or be notified when a cookie is being sent. However, disabling cookies may impact your ability to use certain features of our website or services.
Children's Privacy:
Our food packaging services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we discover that we have inadvertently collected personal information from a child, we will promptly delete it.
Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website or through other communication channels. Your continued use of our services after such updates signifies your acceptance of the revised Privacy Policy.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please email us at support@enyaa.co.uk